Cancellation Policy
Entry fees are non-refundable, even in the case of a race cancellation, event postponement, even format changes, and/or if you are unable to participate. Race numbers and entries cannot be transferred to another person. No exceptions. This means once we have received your entry, you will not receive a refund if you cannot participate, and you may not give or sell your number to anyone else. Anyone found participating with another person’s number will be disqualified and both people will be barred from future Sports Backers events, including the Ukrop’s Monument Avenue 10k and Allianz Richmond Marathon.
Virtual Switches
You may switch to or from the virtual event to the in-person event at no cost.
If you would like to switch events, please follow these steps: Sign into RunSignUp > Profile > Upcoming Events > Manage Registration > Transfer Event > Choose New Event. If you have any issues you can email [email protected]. Switches will be allowed up until race morning unless your intended distance has reached capacity.
Rules
- NO ALCOHOL may be consumed before the event.
- You may NOT bring outside alcohol.
- All participants must be on the course by 6:20 p.m. For safety reasons and out of respect for our wonderful hosts in the Walton Park neighborhood, no new starters will be allowed after this time. We aim to minimize road closures and ensure a safe, enjoyable experience for everyone involved.
- Minimum Age to run or walk is 4. Children under the age of 12 must be accompanied by a responsible adult.
- Strollers, Joggers, Wagons and Backpacks – Strollers, joggers and carriers are permitted but if you are using one of these things to take children along the course, please be sure to sign the waiver for the child at packet pickup and receive your stroller tag. The tag must be attached in plain view on the stroller/jogger/carrier, etc., before you are allowed on the course.
- No dogs allowed – For the safety of all participants, dogs are not allowed in the event.
Deferrals
We’re sorry, but deferrals are not available for the CarMax Tacky Light Run. All registrations are final, and we are unable to offer deferrals or refunds. We appreciate your understanding and can’t wait to celebrate the holiday fun with you!